Return or exchange an item
If you are not completely satisfied with your purchase, simply fill out the return form and return the item or items to us in their original condition within 14 days of receiving your package. After those 14 days we will not accept the returning goods.
You have the right to return/exchange the products within 14 days without any question asked. It is permitted to try out the product, as you would do in a physical store. In addition, you can get the product out of the package unless the package contains a seal. If the package is resealable this must be returned intact.
The refund period expires 14 days after your package is delivered. If you have more than one order on the way, the refund period expires 14 days after the arrival of the last package. We require the product(s) to be in the original packaging (unworn) when returned.
In order to refund a product, please fill out the return form and place this in the returning package.
In case you are not completely satisfied with your purchase or you want to cancel your order, you will receive a full refund within 14 days, excluding the shipping costs. If you are entitled to a refund, the refunded money will be returned in the same way as you originally paid. Unless agreed on another method of refunding. The buyer covers the return shipping cost.